RV camping may have a tent so long as it fits within the confines of the campsite. Tent camping can be single or double occupancy (one or two tents), but all belongings must fit within the confines of the 20′ x 30′ tent campsite. Tent camping sites are 20′ x 30′ and RV camping sites are 20′ x 45′. A shuttle will be available to bring you back to the festival grounds and return you to your vehicle after the event concludes For tent camping, once the vehicle is unloaded at the designated spot, it will need to be moved to offsite parking. For towed RVs, the vehicle will need to unhook and be moved to offsite parking. Any RV camper will be towed from the grounds at the owner’s expense. Any attendee who is found with an open fire will be immediately removed from the grounds without access to the festival. No Golf carts, ATVs, UTVs, motorcycles, scooters, bicycles, skateboards, hoverboards, or any other personalized wheeled vehicles are allowed on the premises.Īny and all open fires are not permitted on the campgrounds. Place your bag at the front of your campsite. Garbage pickup will be every morning between 8am-10am. Additional services can be provided at the expense of the camper.įire lanes must remain open at all times. There will be one pump and water service provided. All campers must have checked in by Friday at 3:30pm, no exceptions. A shuttle will be available to bring you back to the event grounds after you have check-in and will return you to the parking area Monday morning.Ĭampsite check-in is Thursday, September 3 from 3:30pm-7:30pm and Friday, September 4 from 8:30am-3:30pm. You are also entitled to have the goods repaired or replaced if the goods fail to be acceptable quality and the failure does not amount to a major failure.Camping passes are non-refundable and non-transferable.Įach camping pass comes with 1 parking pass, however, parking is offsite. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. Our services come with guarantees that cannot be excluded under the Australian Consumer Law. This commitment is given to you by Ticketmaster Resale in addition to your rights and remedies as a consumer under applicable law (including the Australian Consumer Law) in respect of goods and services supplied by Ticketmaster Resale or third parties. You should check your tickets carefully when they arrive to make sure they match the ones you purchased. However, please note that if you received incorrect tickets but didn't contact us before the event took place you won't be able to claim under the Ticketmaster Guarantee. If you are contacting us after the event has taken place because you experienced problems with your tickets, you must do so within 5 days of the event to make sure we can take the issue up with the seller in good time. If you're contacting us before the event has taken place use phone or email to make sure we have time to try to source alternative tickets.Ĭontact us at any time prior to the event, although please note if it's within 5 days of the event taking place it may be more difficult to source alternative tickets and your options may be limited to receiving a refund. You can reach us at 1300 651 607 or or by writing to Ticketmaster Resale at Level 5, 364 Lonsdale Street, Melbourne, Victoria 3000. There's no additional cost to you for this – it's all part of Ticketmaster Resale's service, committing to create a safe and transparent marketplace for buyers and sellers of tickets. If you have a problem with your tickets – if they've not arrived, are the wrong ones or you receive correct tickets but experience problems entering the event, then all you need to do is contact our fan support team and we'll take it from there. Our fan support team is here to ensure you have an incredible experience. Contact us anytime with questions or problems. In the unlikely event we can't get the seller to deliver your original tickets or we can't source replacements on your behalf, we promise that you will get 100% of your money refunded. Ticketmaster Resale will step in on your behalf to source replacement tickets that are comparable or better – at no additional cost to you. If a problem arises you won't have to deal direct with the seller. Ticketmaster promises you will receive valid tickets in time for your event when purchased through the Ticketmaster Resale Marketplace, or you'll get your money back.
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